We prioritise the security of our merchants and their customers by adhering to the
highest industry standards - leaving nothing to imagination. Our dedication to
maintaining a secure payment environment shines through these key certifications
We have consistently achieved compliance with the Payment Card Industry Data Security Standard (PCI DSS), ensuring robust protection of cardholder data across our platforms.
Our Plutus Payment Solution is proud to be the first in India to receive the PCI Point-to-Point Encryption (P2PE) certification. This certification signifies that our solution provides the highest level of encryption from the point of interaction to the payment processor, safeguarding sensitive payment information throughout the transaction process.
One device for all payments
Real-time sales reports
Fast settlement, BNM compliant
Malaysian team, 7-day support
Please fill out the form on this page. Our team will reach out to understand your business needs, and guide you through the onboarding process.
Typically, activation and terminal deployment take 2 to 4 weeks from the date of a completed application and document submission.
Yes. Pine Labs provides end-to-end support, including terminal delivery, on-site installation, and training for your staff to ensure you are ready to accept Card & QR payments from day one.
Our terminals are all-in-one solutions that allow you to accept:
Yes. You can enable Installment Payment Plans (IPP) from major Malaysian banks, allowing your customers to pay in easy monthly installments while you receive the full payment upfront.
Yes, we support popular BNPL options like Atome and Grab PayLater, giving your customers more flexibility at checkout.
Our smart Android terminals come with built-in 4G SIM connectivity and Wi-Fi support, ensuring you can always process payments.
Absolutely. All Pine Labs terminals are PCI-DSS compliant and use advanced encryption (HSM-secured) to ensure that sensitive cardholder data is never stored on the device and is transmitted securely.
Settlements are typically processed on a T+1 basis, ensuring a steady cash flow for your business.
You will get access to the Pine Labs dashboard, allowing you to view real-time transactions, download settlement reports, and manage multiple outlet locations from a single login.
Merchant Discount Rates (MDR) vary based on your business category and transaction volume. We offer competitive, transparent pricing. Please contact our sales team for a customized quote.
We provide dedicated local customer care for Malaysian merchants:
General maintenance and standard paper roll requests are managed through our support team. You can request additional rolls directly via Whatsapp, the myPlutus app or by contacting our helpdesk.
